Shipping policy
Alixka Shipping Policy
At Alixka, we strive to get your products to you as quickly and safely as possible. Below are your shipping options:
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Standard Shipping: Please allow between 8 - 16 business days for delivery.
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Expedited Shipping: Please allow between 5 - 12 business days for delivery.
(Note: The above timeframes apply under normal shipping conditions).
We offer shipment tracking with all Alixka orders. Please read below for more details regarding your tracking code.
Your shipment tracking number will be provided in the confirmation email sent once your order is shipped. This email usually arrives within 1-2 business day(s) after your order has been placed. However, depending on the time of your order (e.g., Holidays), the confirmation email may take up to 5 business days to be sent.
If your order takes over 10 business days to arrive, please reach out to us through the "Contact Us" form located on the main menu for prompt assistance.
Shipment Tracking Information
Looking to track your order? The process is simple:
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Once your order is processed, Alixka will send you a confirmation email containing your tracking number.
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Confirmation emails are usually sent within 1-2 day(s) of placing your order. Depending on peak shopping seasons (e.g., Holidays), it may take up to 5 business days to receive this email.
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Once you receive the email, simply click on your tracking number to update the exact status and location of your order!